Roy Gilbert

UBS CEO says working remotely is good for bank’s clients as well as staff work-life balance

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Ralph Hamers, new CEO of Swiss Bank UBS, gestures during a press conference in Zurich, Switzerland, Thursday, Feb. 20, 2020. Associated Press UBS CEO Ralph Hamers told Bloomberg that hybrid working is good for clients and employees.

He confirmed two-thirds of UBS staff would work hybrid in the future, though traders may be excepted.

The bank is also ‘reviewing’ its office footprint, Hamers said.

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UBS Group CEO Ralph Hamers has said that hybrid working is good for clients, as well as staff.

The Dutch-born banker was speaking to Bloomberg’s Manus Cranny in Zurich about the Swiss bank’s recent strong second quarter growth and its immediate strategy. He also outlined the bank’s plan for hybrid working.

Two-thirds of the bank’s 73,000 staff will work hybrid roles in some way in the future, confirmed Hamers, adding this would benefit both staff and clients.”Our clients like it, [they] have also experienced that they don’t always want to come to the office in order to meet our people. They don’t mind online advice,” he said.”It’s a new way of working. It is here to stay. And I think it is also better in the end for work-life balance.”When pressed whether these hybrid roles will extend to the traders in its investment bank, Hamers admitted that traders make up part of “the 25% to one-third of the roles for which it is really difficult to work from home.”Hamers also hinted that the bank was planning to “review” […]