Roy Gilbert

How local companies are ensuring data security while employees work from home

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One local IT professional told LebTown that it’s “more important than ever” for employees working from home to maintain updated security software on their home computers. Cyber security is an ongoing concern for businesses. As many businesses shifted from staff working in office settings to a remote working environment in mid-March, the need to keep data secure remains, and is perhaps heightened.

Karen Groh, president of the Lebanon Valley Chamber of Commerce, said the organization hosted a panel meeting about cyber security and working from home.

At Jonestown Bank & Trust, COO Ed Martel said about 30 percent of the bank’s workforce is working remotely from home. “It’s a move to help stop the spread of COVID-19, but there are certain positions that can’t work from home such as our community bankers,” he explained.

He said there are existing protocols in place via a business recovery plan, which undergoes testing on a regular basis.

“We have a number of policies and procedures in place that employees have to review and accept annually,” Martel said.

Before any employee can work from home, the change has to be approved by a member of the bank’s executive team. With the approval in-hand, the bank’s IT team works with each employee individually to ensure that they have a secure network connection at home. Then, a secure encrypted network is established to allow for the transfer of information back and forth.

“It’s literally the same as that employee being in their office location. Our network is monitored 24/7 for breaches,” […]

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