Roy Gilbert

2020 Technology Trends for Small Business Owners to Anticipate

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At last check, America was hosting more than 30 million small businesses. The ones that plan for the latest technology trends will hold a distinct advantage over their competitors. Here are six tech-related trends that business owners should anticipate. Perhaps one or more will have a direct impact on your business. 1. The Growth of Automation Software

Artificial intelligence (AI) and related automated technologies were once considered too big to affect small businesses. That’s rapidly changing now. The evolution of AI is making it a viable option for small businesses in a number of business processes, including: Email marketing

Customer service

Data entry

Accounting

As AI apps filter down to small businesses, the businesses that climb on board will be better able to compete with larger companies. In addition, the growth of automation may create a startling new number of business opportunities that will interest entrepreneurs. 2. Work from Home

Futurists predict this trend will quickly become the new normal for millions of small business employees. Attitudes toward remote work are changing. Once, owners and managers feared that it would lead to lower productivity. However, the facts indicate just the opposite. Studies show that employees who work from home are more productive, thanks to fewer distractions and time saved on commuting. Small businesses will increasingly experiment with telecommuting, at least for part of the week. Owners may actually save some operational costs, and employees will save on commuting. The result should be a more productive environment. 3. Social Media […]

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