Roy Gilbert

Nonprofit NTI@Home Actively Placing 300 Persons with Disabilities in Work-at-Home Jobs within Pharma Conglomerate

Call Center Agent with an Abstract Biopharmaceutical Background

Call Center Agent with an Abstract Biopharmaceutical Background Nonprofit organization, NTI@Home, has partnered with a global biopharmaceutical company to hire 300 individuals for work at home call center jobs. Calls need to be handled quickly to ensure we can assist all customers in a timely manner. It is key to identify issues and patterns which may be indicative of problems that may need to be escalated.” BOSTON, MA, UNITED STATES, September 26, 2019 / EINPresswire.com / — NTI@Home , a nonprofit organization, has partnered with a global biopharmaceutical company to hire 300 individuals for part-time and full-time work at home call center positions. The pharmaceutical company came to NTI@Home to employ individuals with disabilities to fill an upcoming need to answer questions on a release of their latest cancer treatment drug. NTI@Home is also providing a complete solution including training, call monitoring, phone system, mentoring, management, IVR’s and knowledge base leveraging natural language queries. While seeking to deliver truly innovative and life-changing drugs for their patients, the focus of the pharmaceutical company is the discovery, development, and commercialization of products for the treatment of incurable conditions. For more than 25 years, NTI@Home provided job training, mentoring, and placement services to individuals with disabilities to land full and part-time roles in positions such as customer service, call center, and IT help desk roles in a wide range of industries. NTI@Home is recruiting for call center agents who will be the first point of contact for customers requesting information on the […]

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